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Frequently Asked Questions
We offer professional babysitting services tailored for families on holiday around the world. Our experienced babysitters ensure your children are well cared for, entertained, and safe, whether you need daytime, evening, or overnight care.
We operate globally and provide services in major tourist destinations across various continents. Whether you're on a tropical getaway, a ski holiday, or exploring a cultural city, we can arrange babysitters to meet your needs.
Yes! We can match you with babysitters who speak your preferred language or have experience working with children who have special needs. Please let us know your specific requirements, and we will do our best to accommodate them.
Absolutely! With over 15 years of experience working with families from various cultures, our babysitters are trained to be culturally sensitive and adaptable to diverse family values and practices.
Yes, we can provide care for small or large groups of children, ideal for events, weddings, or group holidays. Let us know the number of children, their ages, and any specific requests, and we will arrange a team of sitters if needed.
We prioritize the safety and well-being of your children. Our babysitters are trained in safety procedures, including childproofing environments, handling emergencies, and following health protocols.
Global babysitting has the highest standards in the industry. Each sitter has participated in our rigorous training program that involves a personal interview, supervised training, a personality test, CPR certification and a background screening. Please be as detailed as possible in your request so that we can make the best possible match.
All our babysitters undergo a rigorous selection process. This includes background checks, personal interviews, and references. Many have professional childcare qualifications, and all have substantial experience working with children.
We can arrange a virtual meeting or phone call between you and the babysitter prior to your booking, so you can discuss your preferences and ask any questions.
Yes, most of our babysitters are certified in first aid and CPR to ensure your child's safety in any situation.
Yes, with parental consent, our babysitters can accompany children on outings such as trips to the beach, parks, or other attractions. Safety is our top priority, and we ensure all activities are age-appropriate and well-supervised.
Our babysitters are not only experienced and vetted but also have strong backgrounds in childcare. With our agency’s extensive experience and psychological and business management backgrounds, we ensure that all babysitters adhere to the highest standards of professionalism and care.
The babysitters contact will be provided in your email confirmation. Please leave a message if your sitter does not answer and allow 24 hours for them to return your call/message.
Babysitters can not be contacted to make, modify or cancel a reservation. Babysitters may be contacted through the time of your reservation while they are with your family. They may not under any circumstance be contacted after the reservation is completed. Babysitters contact information may not be shared with any third party.
You can book through our website by filling out a booking form or by contacting our customer support team. We recommend booking as far in advance as possible, especially during peak holiday seasons, to ensure availability.
We will need the exact start and end time for your reservation to confirm your reservation. Sitters take reservations based on the hours. You are billed for the full hours reserved, even if you arrive early.
If the times of your reservation changes, we can not guarantee availability.
To make changes to the start time: Call the company directly.
To make changes to the end time (prior to the reservation): Call the company directly.
To make changes to the end time (once the reservation has started): contact your sitter directly to stay later and their availability will depend on their schedule.
We recommend booking as early as possible to ensure availability, especially during peak travel seasons. However, we also accommodate last-minute requests whenever possible.
We strictly enforce a 48-hour cancellation and modification policy for all standard babysitting reservations and a 72-hour cancellation and modification policy for reservations with multiple babysitters, for groups, special rates, overnights, travel, early and late starts and for local holidays.
If the reservation is canceled or modified with less than the required 48 or 72 hours notice, the full remaining balance of the scheduled hours will be charged to the credit card provided at the time the reservation was made. Cancellations and modifications may only be made by speaking with Global Babysitting directly. Cancellations and/or modifications by text, by email and/or directly with the babysitter will not be honored. Modifications made within 24 hours of a reservation or after hours will incur an additional fee.
There are no exceptions.
All reservations must be changed or modified with at least 48 hours notice and are based on availability. With less than 48 hours notice, you will be charged from the earliest reserved time plus any applicable parking fees. All changes must be made directly with Global Babysitting during normal business hours. After hours and last minute changes will incur additional fees.
Global Babysitting´s cancellation policy will apply. There are no exceptions.
If the location changes we can not guarantee that the same sitter will be available or that we will be able to accommodate your request. Please contact us directly with any updated to your reservation. Additional fees may apply.
Once your reservation has begun and your sitter is in your home/ hotel and you would like to extend your session, you may contact your sitter directly. If your sitter is not able to accommodate your request or you are inquiring about a change prior to your services, please call Global Babysitting directly.
During the babysitting service, our professional babysitters will provide attentive, caring, and personalized care for your children. They will engage in age-appropriate activities, ensure your child’s safety, and follow any specific instructions you provide, such as mealtime routines or bedtime schedules.
Our babysitters are experienced in organizing fun and engaging activities tailored to your child’s age and interests. This could include games, arts and crafts, storytelling, outdoor play (if appropriate), or helping with schoolwork. We also accommodate any preferences or instructions you provide for your child’s activities
Babysitters will follow your guidance regarding meal and snack times. If you have pre-prepared food, they will serve it according to your instructions. If you'd like the babysitter to prepare simple meals, this can be arranged as well.
Absolutely! We understand how important consistency is for children, especially when it comes to sleep. Our babysitters will follow your child’s regular bedtime routine, whether that includes reading a story, preparing for bed, or specific rituals that help your child wind down.
If your child has any special needs, dietary restrictions, or medical conditions, please inform us during the booking process. Our babysitters are trained to accommodate various requirements and will ensure your child receives the appropriate care.
Yes, with your permission, the babysitter can take your child on local outings, such as to parks, beaches, or nearby attractions. Safety is our top priority, so any excursions will be carefully supervised and age-appropriate. You can provide any specific instructions or limitations.
We use positive reinforcement techniques and follow the guidelines provided by you regarding discipline. Our babysitters are trained to manage children's behavior in a caring and respectful manner, ensuring that your parenting style is respected.
If you would like regular updates, our babysitters can send you text messages or photos throughout the babysitting period to keep you informed about your child's activities and well-being. Just let us know your preference.
Most of our babysitters are trained in first aid and CPR and are prepared to handle emergencies calmly and efficiently. In the unlikely event of an emergency, the babysitter will contact the national emergency number immediately and follow emergency protocols to ensure your child's safety.
We recommend that you provide any necessary supplies, such as diapers, snacks, bottles, or favorite toys, so the babysitter can maintain your child’s routine and comfort. If any additional items are needed, you will be informed during the booking process.
Before the babysitting service begins, we ask that you provide clear instructions regarding your child’s routine, preferences, and any specific needs. You’ll also have the opportunity to discuss any additional requirements with the babysitter in advance.
Our rates vary depending on the location, length of time, and any additional services required. You can request a detailed quote by contacting us or through the booking process.
Yes, to confirm your booking, we require a pre-payment. This ensures that we can secure a professional babysitter for your requested date and time
The pre-payment amount varies depending on the total cost of the services booked. Typically, we require 100% of the total cost upfront.
Once your booking is confirmed, we will provide you with a secure payment link where you can make the pre-payment via credit card, debit card, bank transfer, Revolut or Wise.
Yes, we use a secure payment gateway to ensure that your payment information is protected. Your financial details are encrypted and handled with the highest level of security.
Requiring a pre-payment allows us to schedule babysitters in advance and provide reliable service to all our clients. It also ensures commitment from both sides, avoiding any last-minute cancellations or changes.
In the rare event that a babysitter cancels, we will either provide an immediate replacement or issue a full refund of your pre-payment. Your satisfaction and peace of mind are our priority.